« Glovo delivers any product within your city at any time of day »
In Glovo, we want to change the way consumers buy groceries, and we believe that if we want to revolutionize the industry, we need to deliver a WOW experience to our clients since this is Glovo's way. To reach this WOW effect you will be managing and coordinating our different Glovo Market stores across Morocco.
- Launch Glovo Market stores from scratch i) Manage, control, direct stores, and continuously improve functionality ii) service level to achieve our Customer Experience goals while being obsessive about growth iii) Manage staffing plans, schedules, quality initiatives, process change initiatives, and other initiatives necessary to enable the Operations plans. - Manage a team of Area Managers and Store Managers with responsibility for each shift within a very fast-paced/time-critical and demanding environment. - Set the requirements and expectations for Area Managers, Store Managers, Supervisors, and Pickers. - Measure performance through metrics, providing feedback, and holding Area Managers and supervisors accountable for their performance and the performance of their teams. - Be proactive and ensure that best practices are shared across all stores and shifts. - Work closely with other teams (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps...) to create and implement initiatives that will deliver growth of the retail stores - Supervise the maintenance of the working environment ensuring health and safety standards across your stores. - Achieve stock accuracy targets. - Continuously measure and evaluate the departmental goals and all work processes, available daily labor, and daily production goals. - Improve quality and eliminate errors, reducing business costs. - Manage and report main KPIs on a weekly basis. - Perform administrative duties, and additional functions, as needed and determined by management All while delivering positive P&L result
Q-Commerce
- An impressive track record in a high-volume, fast-paced grocery chain, distribution or logistics environment - 7+ years of experience in retail, managing multidisciplinary teams - Fluency in local language, French and English - Working knowledge of Six Sigma tools and Lean techniques is preferred - An empathetic, inclusive, and curious attitude
🌟 An enticing equity plan that lets you own a piece of the action. 💪 Private health insurance to keep you at your peak. 🍔 Monthly Glovo credit to satisfy your cravings! 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year! 👪 Enhanced parental leave, and office-based nursery. 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.
HR Interview, Technical interview, business case interview & Sponsor interview
We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. Glovo delivers any product within your city at any time of day. This includes: - COURIER: Send something from one place to another. The parcel is collected and delivered wherever you want. - FOOD : You can order your favourite food from the restaurants you love. If something exists in your city, you can count on us to get it. - PARA-PHARMA & BEAUTY: Get anything you need from the closest drugstore in case you’re having an emergency or if you’ve forgotten to buy shampoo ! - SUPERMARKET: Save time and order groceries online in your favourite supermarket: we’ll get it to your doorstep. - SHOPS: You will find in Glovo the largest shopping center: health products, toys, beauty, fashion, flowers, electronics, sports, etc - ANYTHING: The true essence of our business: order anything you wish as long as it fits in a courier’s bag. Make sure you describe it well!