Glovo
Glovo
« Glovo delivers any product within your city at any time of day »
Introduction
A Junior Account Manager at Glovo Morocco manages relationships with partners, ensuring their satisfaction and success on the platform while optimizing performance and driving growth.
Your Role
-Onboard new partners on our platform by providing them with all the necessary tools and information to start working -Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients to deliver the highest level of commercial and customer service to our partners -Gather all the insights from our partners to create an amazing experience for them and our customers, tackle problems to raise the bar -Drive deals to closure in a new business environment -Identifying accounts whose revenue may be shrinking to address any ‘at risk’ partners and reach out to these accounts to ensure they are retained -Retain and grow revenue from existing advertisers -Meet monthly and quarterly objectives defined by the company. Forecast and track key account metrics -Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference.
Your Qualifications
-Bachelor's degree in business, marketing or sales -Strong business knowledge. +1 year of account management. -Have excellent communication skills: Proficiency in French and English -Detail-oriented, proactive, organized and autonomous -Negotiation skills -Data-driven profile -An empathetic, inclusive, and curious attitude -Self-starter who can work in a highly demanding environment (impossible is not Glovo, you make everything happen) -Ability to influence stakeholders to help achieve your goals -Experience with online productivity tools such as Office 365, Salesforce -Experience in a high-growth digital startup business is a plus. -Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.
Benefits
💪 Private health insurance to keep you at your peak. 🍔 Monthly Glovo credit to satisfy your cravings! 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year! 👪 Enhanced parental leave, and office-based nursery. 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.
Recruitment Process
HR Interview, Technical interview, business case interview & Sponsor interview
We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. Glovo delivers any product within your city at any time of day. This includes: - COURIER: Send something from one place to another. The parcel is collected and delivered wherever you want. - FOOD : You can order your favourite food from the restaurants you love. If something exists in your city, you can count on us to get it. - PARA-PHARMA & BEAUTY: Get anything you need from the closest drugstore in case you’re having an emergency or if you’ve forgotten to buy shampoo ! - SUPERMARKET: Save time and order groceries online in your favourite supermarket: we’ll get it to your doorstep. - SHOPS: You will find in Glovo the largest shopping center: health products, toys, beauty, fashion, flowers, electronics, sports, etc - ANYTHING: The true essence of our business: order anything you wish as long as it fits in a courier’s bag. Make sure you describe it well!